Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Janreth (the “Service”). By creating an account, accessing, or using the Service you agree to these Terms. If you accept them on behalf of an organization, you confirm that you are authorised to bind that organization, and “you” refers to that organization.

1. Who we are

The Service is provided by Janreth (“Janreth”, “we”, “us”, “our”), operated from the United Arab Emirates. The contracting entity and its contact details are identified on our Contact page. Janreth analyses the system and architecture descriptions you provide, identifies the agentic-AI security threats they imply, and maps those threats to GCC regulatory obligations and security frameworks, producing reports you can review, edit, and export.

2. Eligibility and accounts

• The Service is a business-to-business tool for organizations and the professionals acting for them; it is not directed at consumers or anyone under 18.
• You need an account (managed by our authentication provider, Clerk) and an organization (workspace) to use the Service. Reports, members, billing, and the audit log belong to the organization.
• Organization administrators control membership and roles. You are responsible for all activity under your credentials, for keeping them confidential, and for notifying us promptly of any unauthorised use.

3. Not legal advice (advisory output)

The Service produces advisory decision-support material, not legal advice, and using it does not create a lawyer–client relationship. Framework mappings, obligation lists, penalty figures, risk scores, severity ratings, and generated narratives are estimates — many are expressly labelled “[Advisory estimate]” — derived from regulatory sources and AI-assisted analysis. They may be incomplete, out of date, or wrong. You must independently verify all output against primary sources and qualified legal counsel before relying on it for compliance decisions, regulatory filings, or client deliverables. To the maximum extent permitted by law, we accept no liability for regulatory, legal, or commercial outcomes arising from reliance on the output.

4. Your content

System descriptions, edits, and any other material you submit (“Your Content”) remain yours. You grant us a worldwide, non-exclusive licence to host, store, process, and transmit Your Content solely to operate and improve the Service — including sending it to large-language-model providers to generate analyses and rendering results back to your organization.

You are responsible for ensuring you may lawfully submit Your Content. Do not submit personal data, special-category data, classified material, or third-party confidential information unless you are authorised to do so and have a lawful basis. Where Your Content contains personal data, you act as the data controller and we act as your processor; that processing is described in the Privacy Policy, and a data-processing addendum is available on request.

5. Plans, billing, and taxes

• Access may be offered on free, trial, founding, or paid plans. Plan limits (such as monthly analysis quotas and gated features) are enforced by the Service and described on the Pricing page.
• When paid plans are enabled, they are billed through Stripe on a monthly or annual cycle in USD or AED. You authorise us and Stripe to charge your selected payment method for recurring fees until you cancel.
• You can change or cancel your plan via Settings → Billing; changes prorate per Stripe's rules, and paid periods are non-refundable except where required by law.
• Fees exclude VAT and similar taxes, which are added where applicable.
• During early access, some plans may be provided free of charge or on founding terms agreed separately; we may begin or change charging with reasonable prior notice.

6. Acceptable use

• No attempt to breach, probe, reverse-engineer, or overload the Service, or to access another organization's data.
• No reselling, sublicensing, or white-labelling the Service itself without a written agreement.
• No use that violates applicable law, including UAE law, export controls, or sanctions.
• No submission of content designed to manipulate the analysis engine into producing harmful or misleading output.
• No use of the Service to build a competing product, or to scrape its content or knowledge packs.

7. Intellectual property

The Service, its engine, knowledge packs, and design are owned by us or our licensors and protected by intellectual-property law. Third-party framework content is used under its respective licences (OWASP materials under CC BY-SA 4.0; MITRE ATLAS © The MITRE Corporation). Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to use the Service and the reports you generate for your internal business and your clients. We may use aggregated, de-identified usage data to operate and improve the Service.

8. Third-party services

The Service depends on third parties — including Clerk (authentication), Stripe (payments), large-language-model providers (analysis), and our hosting and database providers. Their availability and terms are outside our control, and we are not liable for losses caused by a third-party outage or change. The processors we rely on are listed in the Privacy Policy.

9. Confidentiality

Each party may receive information confidential to the other. We treat Your Content as your confidential information and will not disclose it except to operate the Service or as required by law. You agree to keep non-public information about the Service confidential.

10. Warranties and disclaimer

The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty as to the accuracy, completeness, currency, or reliability of the output. We do not warrant that the Service will be uninterrupted or error-free unless otherwise agreed in an enterprise contract.

11. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or exemplary loss — including regulatory penalties, lost profits, lost data, or reputational harm — even if advised of the possibility. Our total aggregate liability arising out of or relating to the Service is limited to the greater of the fees you paid to us in the twelve months before the event giving rise to the claim, or USD 100. For free, trial, or founding access, our aggregate liability is limited to USD 100.

12. Indemnification

You will indemnify and hold us harmless from claims, damages, and reasonable costs arising from Your Content, your use of the Service, or your breach of these Terms or of applicable law.

13. Term and termination

These Terms apply while you use the Service. You may stop using it and delete your organization at any time (see the Privacy Policy for what deletion removes). We may suspend or terminate access that breaches these Terms or creates risk to the Service or other customers, with notice where practicable. Sections that by their nature should survive termination — including Sections 3, 7, 9, 10, 11, and 12 — survive.

14. Changes

We may change the Service or these Terms. We will announce material changes in the app or by email; the “last updated” date above reflects the current version, and continued use after changes take effect constitutes acceptance.

15. Governing law and disputes

These Terms are governed by the laws of the United Arab Emirates, without regard to conflict-of-laws rules, and the competent courts of the UAE have exclusive jurisdiction unless an enterprise agreement specifies otherwise. Nothing here limits mandatory rights you may have under the law of your place of residence or establishment.

16. General

• These Terms, with the Privacy Policy and any order form, are the entire agreement between us.
• If any provision is unenforceable, the rest remains in effect.
• You may not assign these Terms without our consent; we may assign them to a successor or affiliate, including the UAE entity that operates the Service.
• Our failure to enforce a provision is not a waiver of it.
• Neither party is liable for delay or failure caused by events beyond its reasonable control.

17. Contact

Questions about these Terms: support@janreth.com.